After our vacation in England, we returned on United
Airlines to Texas from London on
30th August 2006 and discovered that we had a wrong bag. At midnight, after a 23 hour journey, we phoned Lost
and Found at United Airlines to tell them about our lost baggage. The system worked really well! However, we think that
United must be outsourcing their phone answering work force, (in order to
keep air fares cheaper for all?)
This is part of the phone conversation we had with
the Lost and Found system. You might find it interesting. When we were put
on hold towards the end of this audio clip, we were held for several
minutes. This has been cut in this clip. The whole conversation lasted for
about one hour, although this recording stopped long before then.
We got our bag back eventually.
You may have to click this play arrow twice.
If you have amusing recordings that you would like to
share with the world, send me the recording as an MP3 file and I will put
it on the internet for you. Alison